Shipping policy

Shipping Policy

UK Shipping Only

We currently ship exclusively within the United Kingdom.

Order Processing Time

All orders are processed within 1–2 business days (Monday – Friday, GMT).
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Once dispatched, delivery typically takes 3–5 business days within the United Kingdom.

Free UK Delivery

We offer free standard shipping on all UK orders.
There are no additional shipping fees at checkout.

Order Cut-Off Time

Orders placed before 12:00 PM (GMT) will begin processing the same business day.
Orders placed after this time will be processed the next business day.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking details.
You can also track your order anytime via our Track Your Order page.

Incorrect Address Disclaimer

Please ensure your shipping address is correct before completing your purchase.
We are not responsible for orders shipped to incorrectly provided addresses.

Customer Support

We're here to help you!
Monday – Friday: 9:00 AM – 5:00 PM (GMT)

Email: support@itsvelmora.com

NUMBER: +31 6 36360142